FAQs

Why is the first burn so important?

Believe it or not, candle wax has memory! Candle memory refers to the amount of melted wax around the wick with each burn. Ideally, you want the wax to create a pool that reaches the edges of your jar. This prevents tunneling (when the candle wax burns close to the wick and does not achieve a full melt pool - this creates a 'hole' or tunneling effect). This significantly reduces your candle life and wastes tons of wax!

We recommend your initial burn to last 3-4 hours. This will allow your candle to create a full melt pool and prevent tunneling. Doing so, ensures a clean and even burn with future use. 

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Why is it important to trim my candle wick?

If I had to give one advice for safe candle care, it would be - 'trim your wicks'. This action may seem small and insignificant, but trimming your wicks will allow your candle to burn beautifully and may prolong the life of your candle by as much as 25%! 

Trimming your wicks will allow your candle to remain at a safe height. Having a long wick = a larger flame, which may result in soot. Soot can result in your jar turning black (this will make it difficult to repurpose your beautiful jar after use). An untrimmed wick may also result in a little curl as it burns - this creates an uneven shape and a dancing flame, which results in soot formation. 

Keeping a wick trimmed allows the wax to melt evenly and controlled = reducing the amount of soot production. 

We recommend burning your candle at 3-4 hour intervals. Extinguish your flame and allow for the candle to cool - this may take up to 2 hours depending on candle size. Once your candle is cooled, trim your wick 1/4" before relighting again.

You can use scissors at first, however it will become difficult as the candle burns down further. We recommend using a clean pair of nail clippers or a wick trimmer specially designed for candle wick trimming. 

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Why shouldn't I burn the candle for more than 4 hours at a time?

Burning a candle for more than 4 hours will result in the candle overheating. This ultimately reduces the candle scent and may result in sooting. Sooting can result in your candle jar turning black, making it difficult to repurpose your jar. 

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xx

Amber